How to Set Up Carriers

How to Set Up Carriers in Momentum AMS
Carriers in Momentum AMS represent the insurance companies your agency works with. Setting them up correctly ensures accurate policy entry, billing, commission tracking, and carrier downloads.

Carriers can also be linked to MGAs, commission rules, and download settings.

1️⃣ Access the Carrier Setup Screen

You can access carrier setup the same way you add an insured or prospect:

From the + Menu: Click the + at the top of the navigation menu and select Carriers.
From the Left Navigation: Go to Contacts > Carriers, then click Add New.

2️⃣ Search Before Adding

Before creating a new record:

Start typing the carrier’s name in the search bar to check if it already exists in your system.
If it appears, click the carrier name to open and edit instead of creating a duplicate.

3️⃣ Add a New Carrier

If the carrier does not exist, click Add New and complete the fields.

General Information

Name – Official carrier name.
FEIN – Federal Employer Identification Number (optional).
ID – Internal ID (optional).
NAIC – National Association of Insurance Commissioners number.
Commission New Business – Default agency commission % for new business.
Commission Renewal – Default agency commission % for renewals.
Active – Check if the carrier is active.

Address

Address Line 1 / Address Line 2
City
State – Choose from dropdown.
County
Zip Code
Finance Co Search Code – For linking to finance company records (optional).
Description – Notes or details about the carrier.
Agency – Select the agency if multi-agency setup.
Primary Location – Choose default location.

Reps

First Name / Middle Name / Last Name – Carrier representative’s contact name.
E-Mail – Rep’s email.
Phone – Rep’s phone number and extension.
Note – Additional contact notes.

Contacts

Phone / Cell Phone / SMS Phone / Fax
Primary E-Mail / Secondary E-Mail / Other E-Mail
Parent – Link to a parent carrier if applicable.
Main Website – Carrier’s public website.
Agent Portal – Link to carrier’s agent portal login.
Username / Password – Agent portal credentials (if stored).
Agency Id – Carrier’s assigned agency ID.

Business / Payment Information

Remit By – Payment method (check, EFT, etc.).
Gross Commission Due Within – Number of days commission is due.
Remaining Payments – Payment terms.
Minimum Down Payment – Dollar amount.
Interest Rate – Financing interest rate.
Compound – Check if interest is compounded.
Minimum Earned – Minimum earned premium amount.
A.M. Best Rating (BCR/FSC) – Select from dropdowns.
Premium Sent – Payment handling option.
Service Score – Agency’s internal service rating for the carrier.

Lines of Business

Lines of Business – Select the applicable lines.
Commission New Business / Commission Renewal – Can override defaults here.

Defaults

Default MGA – Select if carrier is accessed through an MGA.
Renewal Quotes – Line of business for renewal quotes.
Number of Days – Days before renewal to generate quotes.

Downloads

Email / Portal Only – Configure download delivery method.

Custom Fields

Text / Value – Enter any custom carrier data.

Agent Carrier Codes

Enter any carrier-specific codes assigned to your agency.

4️⃣ Save the Carrier

Once all required fields are entered:

Click Save.
The carrier will now be available for policy entry, commission rules, and downloads.

5️⃣ Best Practices

Always search before creating a carrier to avoid duplicates.
Enter NAIC numbers for rating system compatibility.
Store agent portal credentials only in secure environments.
Set commission rules right after adding carriers to prevent transaction errors.