Before your agency begins processing live customer payments in Momentum AMS, it’s important to perform a test transaction with your connected payment provider.
This ensures that the integration is working correctly, transactions are recorded properly, and receipts are generated.
Why Test Before Going Live
Confirms your payment provider API connection is active.
Verifies funds can be processed and recorded in Momentum AMS.
Checks that receipts and payment records are generated automatically.
Prevents delays or errors during real customer transactions.
Steps to Test a Transaction
Confirm Your Payment Integration is Active
Ensure your payment provider has been connected in Agency Profile → Configure API.
Refer to the Integrating Momentum AMS with Payments for setup instructions.
Access a Test Record
Navigate to an insured record in Momentum AMS (this can be a real customer or a test account).
Go to the Documents → Invoices/Receipts section.
Create a Test Invoice
Click Add New.
Enter a small amount (e.g., $1.00) for testing purposes.
Click Add to save.
Process the Payment
Click Take Payment.
Complete the payment using a valid credit card or ACH account.
Tip: Contact your payment provider to see if they offer test credit card or ACH data for use in test mode.
Verify the Transaction
Check that the payment appears in Momentum AMS under Invoices/Receipts.
Confirm that a receipt was automatically generated and emailed (if enabled).
Check the Provider Portal
Log in to your payment provider’s portal.
Ensure the transaction appears in your account activity.
Refund or Void the Test Payment
If you used a real payment method, issue a refund or void the transaction through your payment provider.
Best Practices
Always run at least one successful test transaction before accepting live payments.
Train multiple staff members on the payment process to avoid single-user dependency.
If any errors occur, contact Momentum AMS Support before processing additional payments.
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