Testing Your First Transaction Before Going Live

Testing Your First Transaction Before Going Live
  Before your agency begins processing live customer payments in Momentum AMS, it’s important to perform a test transaction with your connected payment provider.

  This ensures that the integration is working correctly, transactions are recorded properly, and receipts are generated. 


Why Test Before Going Live

  • Confirms your payment provider API connection is active.

  • Verifies funds can be processed and recorded in Momentum AMS.

  • Checks that receipts and payment records are generated automatically.

  • Prevents delays or errors during real customer transactions.


Steps to Test a Transaction

  1. Confirm Your Payment Integration is Active

  2. Access a Test Record

    • Navigate to an insured record in Momentum AMS (this can be a real customer or a test account).

    • Go to the Documents → Invoices/Receipts section.

  3. Create a Test Invoice

    • Click Add New.

    • Enter a small amount (e.g., $1.00) for testing purposes.

    • Click Add to save.

  4. Process the Payment

    • Click Take Payment.

    • Complete the payment using a valid credit card or ACH account.

    • Tip: Contact your payment provider to see if they offer test credit card or ACH data for use in test mode.

  5. Verify the Transaction

    • Check that the payment appears in Momentum AMS under Invoices/Receipts.

    • Confirm that a receipt was automatically generated and emailed (if enabled).

  6. Check the Provider Portal

    • Log in to your payment provider’s portal.

    • Ensure the transaction appears in your account activity.

  7. Refund or Void the Test Payment

    • If you used a real payment method, issue a refund or void the transaction through your payment provider.


Best Practices

  • Always run at least one successful test transaction before accepting live payments.

  • Train multiple staff members on the payment process to avoid single-user dependency.

  • If any errors occur, contact Momentum AMS Support before processing additional payments.

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