Integrating Momentum AMS with Zapier

Integrating Momentum AMS with Zapier
  Zapier connects Momentum AMS with thousands of other applications so you can automate repetitive tasks and save time. By creating “Zaps,” you can trigger actions in other systems when something happens in Momentum AMS — and vice versa.

  If you’re new to Zapier, we strongly recommend taking the Momentum University course on Zapier before you begin. This course walks you through creating a Zapier account, understanding how triggers and actions work, and building your first automation. 


Getting Access

Existing Users

If you already use Momentum AMS with Zapier, make sure you are using the most recent version of Momentum AMS for your actions and triggers.

New Users

You must be invited to use Momentum AMS triggers and actions inside Zapier:

  1. Log into your Zapier account.

  2. Click this invite link: Momentum AMS Zapier Invite

  3. Bookmark the link — Zapier may remove your access periodically, and you may need to rejoin using the link. (This is a Zapier system limitation.)


Real-World Example: Sending a Thank-You Card Automatically

Goal: When a new insured is created in Momentum AMS, send them a personalized thank-you card using Thanks.io.

Steps:

  1. Create a New Zap in Zapier.

  2. Trigger:

    • Choose Momentum AMS as the trigger app.

    • Select Create Insured as the trigger event.

    • Connect your Momentum AMS account with your username and password.

  3. Action:

    • Choose Thanks.io as the action app.

    • Select Send Postcard or Send Letter.

    • Connect your Thanks.io account.

  4. Map Fields:

    • Pull the insured’s name and mailing address from Momentum AMS into the Thanks.io fields.

    • Customize the message (e.g., “Thank you for trusting [Agency Name]! We look forward to serving you.”).

  5. Test & Activate:

    • Run a test to send a sample postcard.

    • Turn the Zap on — every new insured will now receive a thank-you card automatically.


Alternate Example: Sending a Welcome Email Automatically

Goal: When a new insured is created in Momentum AMS, send them a welcome email using Gmail or another email platform.

Steps:

  1. Trigger:

    • Choose Momentum AMSCreate Insured.

  2. Action:

    • Choose Gmail (or Outlook, Mailchimp, etc.) as the action app.

    • Select Send Email.

    • Write your welcome message and insert the insured’s name dynamically from Momentum AMS.

  3. Test & Activate:

    • Send yourself a test email to confirm formatting.

    • Turn on the Zap for live use.


Available Momentum AMS Triggers & Actions

  • Triggers:

    • Create Policy

    • Create Quote

    • Update Policy (includes “Status” — Active, Expired, Renewed, Renewing, Cancelled, etc.)

    • Update Quote

    • Create Insured

    • Create Prospect

  • Actions:

    • Create Insured

    • Create Prospect (Provide only “Commercial Name” for commercial prospects.)

    • Create Policy

    • Create Quote


Best Practices

  • Complete the Momentum University Zapier Course before starting — it covers Zapier setup, account creation, and how to build Zaps step-by-step.

  • Always test Zaps before turning them on.

  • Use clear and personalized messaging for customer-facing actions.

  • Explore automation for renewals, claims, lead nurturing, and surveys.

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